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Legal information

The Office of the Ombudsman for Telecommunications has taken the greatest care in creating this website. The site is also systematically updated. Nonetheless, it may contain incorrect or incomplete information. Once the Office of the Ombudsman for Telecommunications has been duly notified of this, it will immediately make the necessary adjustments.

If you use the links on this site, the Office of the Ombudsman for Telecommunications is neither liable for the content nor the correct operation of these other sites. Equally, the ombudsman cannot be held liable for errors in the addresses or domain names of other websites referred to on this site.

The Office of the Ombudsman for Telecommunications handles sensitive information. The greatest care is therefore exercised in order to protect the privacy of the complainant.

The personal details of the complainant are processed in a computerised file. They are used exclusively for handling complaints. In accordance with the Act of 8 December 1992, the complainant always has the right to access and amend his personal details.

The Office of the Ombudsman for Telecommunications gives visitors to this site permission to copy and print out the published details and to use them provided that these details are used purely for informative purposes and provided their source is stated.

The Telecom Mediation Service does not have legal personality and is an autonomous service established at the Belgian Institute of Postal Services and Telecommunications with business number 0243.405.860. Its registered office is Boulevard du Roi Albert II 35 - 1030 Schaerbeek. Please note that correspondence for the Telecom Mediation Service must be addressed to the Boulevard du Roi Albert II 8 Box 3 - 1000 Brussels.

BlindSurfer, February 2006

Legal information

Telecom Mediation Service
Koning Albert II-laan 8 bus 3, 1000 Brussel - Tel 02 223 09 09 - Fax 02 219 86 59