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| Telecom Mediation Service The Office of the Ombudsman for telecommunications is a free service for all private and professional telecom users. Any customer who is unhappy with his telecom operator may ask for free the Office of the Ombudsman for Telecommunications to intervene. The Ombudsman is competent for the whole telecommunications sector. Since this Office is not intended to take the place of the telecom operator's customer service, it can only act if a customer has been unable to achieve a satisfactory outcome following his contacts with the telecom provider. The Office of the Ombudsman for Telecommunications is a recognized qualified entity, relating to the book XVI of the Code of Economic Law. |
Telecom Mediation Service
Koning Albert II-laan 8 bus 3, 1000 Brussel - Tel 02 223 09 09 - Fax 02 219 86 59