Cookies Policy

What is a cookie ?

A cookie is a small text file that may be saved on your computer when you visit websites. Information is stored in this text file, such as your choice of language for a website. When you visit the website again later, this cookie is sent back to the site in question and, in this way, the website recognizes your browser and can know your language choice in advance.

Cookies generally have an expiration date. For example, some cookies are automatically deleted when you close your browser (‘session’ cookies), while others may remain on your computer for much longer, sometimes even until you manually delete them (persistent cookies).

Why do we use these cookies ?

The Telecommunications Mediation Service, manager of the website, uses two types of cookies on this site for the mediateurtelecom.be site:

• essential cookies and cookies for functional purposes
• cookies for statistical use

To manage the content of its website, the Telecommunications Mediation Service uses WordPress software, which uses essential and functional cookies and three statistics cookies (Matomo).

List of essential and functional cookies

These cookies are necessary for purely technical reasons for a normal visit to the website. Given the technical necessity, only an information obligation applies, and these cookies are placed as soon as you access the website.

List of statistical cookies

You can accept these cookies if you wish to browse this website, but they are only placed after a consented choice has been made regarding the placement of cookies.

How can I see which cookies are installed on my device and how can I delete them?

If you want to learn what cookies have been placed on your device, or if you want to delete them, you can use a setting in your browser. You can find more explanations on how to do this via the links below.

• Firefox
• Chrome
• Safari
• Internet Explorer
• Microsoft Edge
• Firefox (mobile)
• Chrome (mobile)
• Safari (mobile)

If you use another browser, check if the procedure for your browser is included on this explanatory site.