ACCESSIBILITY STATEMENT

The Ombudsman service for telecommunications strives to make the information available on its website accessible to all. This availability statement was drawn up for its website, in compliance with the guidelines provided by the Act of 19 July 2018 on the availability of the websites and mobile applications of public-sector bodies (in French – in Dutch).

COMPLIANCE STATUS

This website complies with the standards WCAG (Web Content Accessibility Guidelines) 2.1 niveau AA.

Non-accessible content

The website has the following accessibility issues:

• The uploaded PDF is not yet the accessible version of the PDF.

We are working to provide all users with an even more accessible version, and this as soon as possible. The Ombudsman service for telecommunications can provide a text version of the documents upon request.

Details of this accessibility statement

This accessibility statement was drafted on 15/06/2022 following these methods:

• Audit carried out with Wave Evaluation Tool and BOSA;
• Critical analysis based on the W3C criteria.

This accessibility statement was updated for the first time on 15/06/2022.

FEEDBACK AND CONTACT DETAILS

If you have any questions or remarks regarding the accessibility of the Ombudsman service for telecommunications website, please send an e-mail to the webmaster.