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Complaint for mediation

Complaints are only admissible if the complainant can demonstrate that
he has previously approached the relevant telecommunications companies.

Civility :

Surname :

First name :

Company name, if any :

Position in company, if any :

Street :

Number :

Postcode :

Town/city :

Province :

Telephone :

Fax :

Mobile number :

E-mail :

Telecom operator in question :

Customer number :

Have you already approached the telecommunications company in question ?

Is there already a trial in process or have you received a subpoena ?

Was the complaint submitted to the telecommunications company in question, more than one year ago ?

Is the telecommunications company doing business in Belgium ?

What is the subject of your complaint ?

What is the answer of the telecommunications company ?

What would be a satisfying solution to your complaint ?

Document 1 :

Document 2 :

Document 3 :

Document 4 :

Document 5 :

Telecom Mediation Service
Koning Albert II-laan 8 bus 3, 1000 Brussel - Tel 02 223 09 09 - Fax 02 219 86 59